Monthly Archives: February 2012
Tips for Sleeping During the Day
A call center agent works in shifting schedules. This is because contact centers cater to different customers all over the world, and this means they have to be available for all the time zones 24/7. Depending on how long you’ve been on the job, you’ve probably been on the night shift at least once.
There are advantages to working at night. One of which is the night differential pay, which could be as h
Posted in Health
How Every Agent Should Wake Up
After one particularly grueling shift in the call center, I went home and proceeded to crash on the couch.
Only a slight interruption by the wife leaving for her nurse duty woke me. But soon, I slipped back into dreamworld where strange images visited me and, as of late, did not leave. Until a few months ago I barely remember dreaming at all, but for hte past six weeks they have been vivid. This time a strage image
Posted in Call Center