A call center agent works in shifting schedules. This is because contact centers cater to different customers all over the world, and this means they have to be available for all the time zones 24/7. Depending on how long you’ve been on the job, you’ve probably been on the night shift at least once. There are advantages to working at night. One of which is the night differential pay, which could be as h

Stress is a word very common to call center agents like us. It’s because we experience it quite often given the kind of work that we have. And because we can’t let stress beat us, we try almost anything and everything to relieve us from it. One of the things that we turn to is food. And what happens? We’re relieved from stress, but we get another problem — unwanted weight gain. Next thing we